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Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond within 24 hours.

Call us(For United States):  1-877-402-9868(Monday – Friday   9am-5pm  CST) 

Email us: US Email Support: support@jashen.com
                DE Email Support: support-de@jashen-tech.com
                FR Email Support: support-fr@jashen-tech.com
                IT Email Support: support-it@jashen-tech.com
                ES Email Support: support-es@jashen-tech.com
                UK Email Support: support-uk@jashen-tech.com
                JP Email Support: support-jp@jashen-tech.com

★ Reviews

Let customers speak for us

3393 reviews
87%
(2956)
12%
(404)
1%
(25)
0%
(1)
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(7)
Just what I needed

Battery lasts longer than I expected. Love the mobility and extra attachments.

I have not received it yet, more 14 days waiting

J
HEPA Filter 4 Packs for V16 & V18 Cordless Vacuum
Jim W.
They arrived!

My order for the filters finally arrived! They arrived in good order and I will be replacing the current filter with my next full cleaning of the vacuum. Jashen kept me updated on my order status and I understood from the get-go that delivery time would to extend due to COVID and all the supply chain disrupts.

D
Battery Pack for V18 Cordless Vacuum
Deon Viljoen
Good vacuum, terrible battery life

I bought this vacuum cleaner specifically because I live in a multi storey house, total area 100m2, I am unable to finish vacuuming one floor on a single charge. Battery lasts max 5 min. Really disappointed. replacement batteries have not been available for months now. I think I would need at least 2 additional batteries to be able to vacuum the entire house. Had to revert to my trusty old karcher corded vacuum :(

you get what you pay for

battery life much weaker than claimed, constantly needs recharging, difficult to clean as debree gets clogged in various parts of vacuum, customer support almost non-existant; i would not recommed this vacuum