D18 vacuum cleaner series products

D18 vacuum cleaner and D18 accessories

★ Reviews

Let customers speak for us

3398 reviews
87%
(2963)
12%
(404)
1%
(27)
0%
(0)
0%
(4)
m
Battery pack for V16 Cordless Vacuum
mahmoudbenhaddou@gmail.com
Not satisfied

I have purchased jashen v16 and I got a paper with a gift for a second battery that I will receive if I give a comment on the platfom, after contacting the team that promised to send me the second battery but they never did, now my first battery is not working anymore, and no one is helping.

Muy decepcionada

Llevo meses buscando filtros y en Amazon no están disponible hasta hoy que si parece que hay ya stock, solo me daba la opción de pedirlo desde la web que venían del extranjero y me costaba un filtro 30€. Y ahora que ya lo puedo comprar en Amazon por poco más de 14€, resulta que empieza a fallar la aspiradora, que pierde fuerza y no se si si es la batería o que. El caso que la batería , ahora no la tiene Amazon disponible y aquí cuesta casi 70€, vamos que me merece más la pena comprar otra nueva. Y por su puesto no de esta marca. No la recomiendo

Works, but was hard to purchase and expensive

First, I had my vacuum for less than a year before it needed a new battery. I had to diagnose this issue myself, because the web info wasn’t helpful. And when I decided to try a new battery, I couldn’t find it on the official website. By reading others’ reviews, I saw that I needed to make the purchase from the company’s Facebook page. (What’s that about??). I wasn’t 100% sure that I could trust the Facebook page, nor was I 100% sure a new battery (at $62! I only paid $130 for the vacuum on a flash sale!)—but the site was legit, and the battery arrived as promised. Turns out it is the right fix. We’ll see how long this one lasts. I’m doing the math because at some point I will decide I should have bought the Dyson stick….) The vacuum itself is good!

Filter replacements

I have no issues with the order/shipping process. I now know that I need to replace the filter sooner.

My vacuum after being on the charger cuts off after only running for a couple of minutes. Any ideas?